We provide complimentary standard shipping to all locations within the EU.



All orders are fulfilled through our Distribution Centre in Poland.



For orders placed before 12:00 p.m. (GMT) from Monday to Friday, we strive to dispatch them the same day. However, please be aware that processing may take longer during high-demand periods or holidays. In some cases, order preparation may require 2-3 business days.



Once your order has been shipped, you will receive a confirmation email containing your tracking number for reference.



All shipments are handled via UPS Express.

Tracking Your Order



As soon as your order is dispatched, you will receive an email with your tracking details and a direct link to track the shipment. Deliveries take place Monday to Friday during standard business hours and require a signature upon receipt.

Returns & Exchanges



We hope you are fully satisfied with your purchase. However, if you wish to return an item, you have 14 days from the date of delivery to request an exchange or refund.



To qualify for a return, items must be unused, unopened, and in their original condition, including any security seals. Returns that do not meet these criteria cannot be accepted or refunded.



All returns should be sent to:



Henryk Dobrowolski HEDPOL-I

Konstancińska 1/93

02-942 Warszawa, Poland



We recommend using a tracked or signed-for postal service and keeping proof of postage. Once we receive your return, we will confirm processing within 1-2 business days.